NDIT-EduTech District Tech Admin FAQ

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Account Management

Important Links:

District Tech Admin page with links and How-to PDFs
MyAdmin Account Management Link: Log in with your NDIT-EduTech K12 email credentials.

How To Create Accounts

If you follow the process correctly, *you should receive a FIMService email around 1:00 p.m. Central time the next day. If you don’t receive the email or if it is blank, please contact the EduTech Help Desk at help@k12.nd.us or 800-774-1091 and we will check on the account. If the account has been created, we can give you a password. If it hasn’t, we will log a ticket to our Active Directory support to identify why it wasn’t created.

Use the MyAdmin Password Reset tool to check if the account has been created

You can use the MyAdmin Password Reset tool to both check if the account has been created, and to get a password for the account if you didn’t receive the FIMService email.

PowerSchool District New Licensed Teacher/Administrator Account (no previous account exists)

Licensed teacher and administrator accounts are automatically created by entering them into PowerSchool with their correct North Dakota teacher license number.

Where your PowerSchool Admin enters the teacher license numbers

In PowerSchool, switch to that teacher’s home school NOT THE DISTRICT OFFICE.
On the Start page select the Staff tab.
Find and select the teacher.
Select the Information link on the left.
Scroll down the page and select the ND State Reporting Information link at the top.
Enter the teacher’s license number with NO LEADING ZEROS.

What to do when a new teacher in a PowerSchool district doesn’t have a North Dakota teaching license in place yet

Create a non-automated staff account for the time-being.
When the ND teaching license number is available and entered into PowerSchool, a new account will automatically be generated.
At that time, contact the EduTech Help Desk at help@k12.nd.us or 800-774-1091and request that the two accounts be merged.

Non-PowerSchool District/Organization New Licensed Teacher/Administrator Account (no previous account exists)

At https://myadmin.k12.nd.us

Select the Non-Automated User Management radio button and click Submit.
Select Create Single User.
Select Teacher/Licensed.
Complete the six fields with red asterisks. They are ND Teacher License Number (NO LEADING ZEROS), First Name, Last Name, School Name, Date of Birth, and Place of Birth (city).

All District/Organization Non-licensed Staff Account (no previous account exists)

At https://myadmin.k12.nd.us

Select the Non-Automated User Management radio button and click Submit.
Select Create Single User.
Select Staff/Non-Licensed.
Complete the five fields with red asterisks. They are First Name, Last Name, School Name, Date of Birth, Place of Birth (city).

How To Move Accounts

If you follow the process correctly, you should be able to claim the account for your district/organization in Duplicate Handling around 1:00 p.m. Central time the next day. *NO FIMService email will be received when accounts are moved. After claiming the account in Duplicate Handling after the overnight process runs, there will be another overnight process before the account is moved to your district. If you don’t see the account in Duplicate Handling, please contact the EduTech Help Desk at help@k12.nd.us or 800-774-1091 and we will log a ticket to our Active Directory support to identify why it wasn’t moved.

PowerSchool District Licensed Teacher/Administrator Account (previous account exists)

Licensed teacher and administrator accounts are moved by entering them into PowerSchool with their correct North Dakota teacher license number.

Where your PowerSchool Admin enters the teacher license numbers. . .

In PowerSchool, switch to that teacher’s home school NOT THE DISTRICT OFFICE.
On the Start page select the Staff tab.
Find and select the teacher.
Select the Information link on the left.
Scroll down the page and select the ND State Reporting Information link at the top.
Enter the teacher’s license number and NO LEADING ZEROS.

Non-PowerSchool District/Organization Licensed Teacher/Administrator Account (previous account exists)

At https://myadmin.k12.nd.us

Select the Non-Automated User Management radio button and click Submit.
Select Create Single User.
Select Teacher/Licensed.
Complete the six fields with the red asterisk (ND Teacher License Number (NO LEADING ZEROS), First Name, Last Name, School Name, Date of Birth, and Place of Birth (City).

Non-PowerSchool District/Organization Non-licensed Staff (previous account exists)

At https://myadmin.k12.nd.us

Select the Non-Automated User Management radio button and click Submit.
Select Create Single User.
Select Staff/Non-Licensed.
Complete the five fields with the red asterisk which are First Name, Last Name, School Name, Date of Birth, and Place of Birth (City).

Enable pending non-automated annual accounts

All non-automated accounts are annual accounts and are set to “Pending” every June. These accounts need to be “Enabled” by September 1.
A step-by-step instructional PDF is found on your District Tech Admin page.

How To Remove Accounts

Please note: If an automated teacher/administrator account is removed from PowerSchool at one school and not entered into a new school, after 24 hours, the account will not be accessible. If you still have accounts that shouldn’t be there after your PowerSchool cleanup, submit a list of the accounts that are still left to help@k12.nd.us, and we will look into them and see what needs to be done.

PowerSchool Automated Accounts

Where your PowerSchool Admin removes the teacher’s information. . .

In PowerSchool, switch to that teacher’s home school.
On the Start page select the Staff tab.
Find and select the teacher.
Select the Information link on the left.
Scroll down the page and select the ND State Reporting Information link at the top.
Remove the teacher’s information.

Non-automated annual accounts

At https://myadmin.k12.nd.us

Go to view/manage non-auto users.
Find the users who are no longer in your district and then select the “Reject” button which will disable the account.

Please Note: Disabling an account is best so that the licensed account can be moved to another district. *Please do not use “mark for deletion” as that is only to be used if the account was created by accident with a misspelled name or something along those lines.

What to do when a non-automated account was accidentally created for a licensed teacher/administrator in a PowerSchool district

If the account has not yet been used, simply delete that account in https://myadmin.k12.nd.us.

Non-automated accounts.
Then *send an email to help@k12.nd.us requesting that the account be removed.
Enter the teacher/administrator into PowerSchool in the state reporting area.

How long after an automated account is removed from PowerSchool will the account be inaccessible?

When an automated teacher/administrator account is removed from PowerSchool at one school and not entered into a new school, after 24 hours, the account will not be accessible.

Graduating senior accounts.

Do not remove these accounts, as graduating seniors will have access to their accounts for two years after they graduate. The student will not receive a warning when the two years are up.

What happens to Office 365 apps (Word, PowerPoint, Excel, Outlook, OneNote) when users lose their K12 email accounts? At some point (there isn’t a set time) the apps will stop working when they realize there isn’t an active license.

What to do if a retired teacher still needs an account.

You are welcome to leave this user in PowerSchool if you would like to. That is probably the easiest way to keep the K12 account.
If you don’t want to keep the teacher in PowerSchool, you could create a non-automated account using the exact same license number as the licensed teacher account then claim the account in duplicate handling. This would allow you to exit the teacher from PowerSchool, but still keep the same account active.
Either of these choices are fine depending on what you want, however, keeping her in PowerSchool is recommended unless you have a reason to exit her.

Password Management

How To Reset Passwords

All users need to register and reset their temporary passwords.

Please Note: After this process is complete, you will be able to reset your password whenever you want to, provided you remember the answers to your five security questions.

Go to www.edutech.nodak.edu.
Under Office 365 Links click on Password Registration
Sign in with entire email address and the temporary password you received.
Answer five security questions (remember your answers).
Then go to Password Reset and change your password.

Guidelines for Passwords

Must be at least six characters long and not contain any form of your first, middle, or last name.
Complexity is enabled. This means passwords must contain characters from three of the following five categories:
Uppercase characters
Lowercase characters
Numerals
Non-alphanumeric characters such as: ?/><~!@#$%^&*_-+=|\(){}[]:;)(
Any Unicode character that is categorized as an alphabetic character but is not uppercase or lowercase. This includes Unicode characters from Asian languages.

Note: After 10 invalid login attempts, the account is locked for 15 minutes.

How to print a list of all district’s email addresses (by teacher or by student) from the Password Reset tool

Log into https://myadmin.k12.nd.us

Go to the password reset tool.
Leave all the fields blank
Select Student or Teacher
Click on the Search button
When the search results come up, click on the Email Me this Entire List button and you will receive an email with a spreadsheet attachment.

Use the MyAdmin Password Reset tool to check if the account has been created

You can use the MyAdmin Password Reset tool to both check if the account has been created, and to get a password for the account if you didn’t receive the FIMService email.